Shipping
Important Message: Due to COVID-19, Australia Post are experiencing delays in deliveries. Thank you in advance for your patience. We are working with Australia Post to deliver your parcel as safely as possible.
If you have a delivery or tracking inquiry please check the Auspost website for updates relating to expected delivery time-frames for specific regions here.
If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with Auspost here or here
Please note our customer service representatives are currently attending to an increased volume of inquiries, so please allow up to 48 hours for a response. We thank you for your understanding.
SHIPPING & DELIVERY
FREE standard delivery on orders over $50 within Australia
Australian orders under $50 will incur a flat fee of $6.95.
Orders received before 10:00am AEDT on business days will be dispatched on the same day. All orders received after 10:00am AEDT will be dispatched on the next business day.
Once your order has been collected by Australia Post, you will receive your shipment tracking information via the email address used to place your order.
If you have selected Express delivery we recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If you will not be present to accept your delivery your order will be carded and taken to the nearest post office.
$20 INTERNATIONAL SHIPPING to New Zealand
Xlarge does not take responsibility for any customs or import duty charges incurred for international deliveries. All charges are to be paid by the customer on delivery of order.
Customs policies vary widely from country to country, so please contact your local customs office for further information.
www.customs.govt.nz/features/internetshopping/Pages/default.aspx
Destination |
Cost |
Delivery Time |
|---|---|---|
|
Australia (Standard Delivery) |
Free on all orders over $50.00 |
1-6 Business Days to metro areas 5-13 Business Days to rural areas |
|
Australia (Express) |
$9.95 |
Next Business Day for select* destinations. |
|
New Zealand (DHL Express) |
$20.00 |
3-7 business days from dispatch |
CHRISTMAS DELIVERY GUIDE
Please note the below delivery times are estimates provided by Australia Post and can vary depending on your location. We recommend you order as early as possible to ensure your order arrives on time.
| Australia Parcel Post | Order before 10 am AEDT Friday December 11th |
| Australia Express | Order before 10 am AEDT Friday December 18th and select Express Post ($9.95) |
| International | Order before 10am AEDT Thursday December 10th |
*Please check your postcode resides within the Express Post Delivery Network before ordering here: Standard and International shipping can take up to 14 business days so please consider this when choosing your delivery option.
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